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Mergi la magazinShipping
From our cellar to your door. Every bottle is prepared with care, securely packed and dispatched with clarity and transparency.
| Region | Delivery Time | Shipping Cost | Free Shipping Over |
|---|---|---|---|
| Romania | 1 – 3 business days | Free | No minimum |
| EU Countries | 3 – 7 business days | Calculated at checkout | €150 |
| United Kingdom | 5 – 10 business days | Calculated at checkout | €150 |
| United States | 7 – 15 business days | Calculated at checkout | €150 |
Shipping fees are calculated automatically at checkout based on destination and parcel size, ensuring fair and accurate pricing for every order.
For deliveries outside the European Union, customs duties or local taxes may apply. These charges are determined by local authorities and are the responsibility of the recipient.
Returns
We understand that sometimes circumstances change. Our return policy is simple, transparent, and respectful of the product.
01
Contact Us
Email hello@disndis.com with your order number and the reason for your return within 14 days of delivery.
02
Return Authorization
Our team will guide you personally and provide the return instructions within 24 hours.
03
Prepare the Shipment
Bottles must remain completely unopened and in their original packaging, with labels intact.
04
Refund or Exchange
Refunds are processed within 5–7 business days after we receive and inspect the returned items. For damaged or defective products, return shipping costs are covered by us. For change-of-mind returns, shipping costs are the responsibility of the customer.
Returns must be initiated within 14 days of delivery.
Products must be unopened and in original condition.
Dis&Dis reserves the right to refuse returns that do not meet these conditions.
Frequently Asked Questions
Orders paid before 2 PM (Bucharest time, EET/EEST) are typically dispatched the same business day. Orders placed after 2 PM or during weekends and public holidays are dispatched on the next business day. You will receive a confirmation email once your order has left our warehouse.
For deliveries outside the European Union, customs duties, import taxes, or local handling fees may apply. These charges are determined by your local customs authority and are the responsibility of the recipient. They are not included in our shipping fees.
We work with trusted international courier partners depending on the destination and service level required. The courier is selected to ensure safe handling and reliable international delivery.
Yes. A tracking email is sent within 24 hours after dispatch. If you do not receive it, please check your spam folder or contact us at hello@disndis.com , and we will assist you promptly.
Alcohol shipping regulations vary by country and, in some cases, by state or region. If local laws restrict alcoholic wine deliveries to your destination, we will contact you and provide alternative solutions where possible. Alcohol-free wines are generally less restricted but may still be subject to local regulations.
