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How can I place an order at DIS&DIS?



Once you have decided which products you want to order, click the "Add to Bag" button. After clicking the "Add to Bag" button, your products will show in your shopping cart, where you have the option to view the list of products, change the quantity or directly buy the products clicking on the "Checkout" button.




To start the order, press the "Checkout " button. If you are a new customer, all you have to do is fill in the necessary data to process the order or click on the "Shop as a guest" button. This process does not take more than 1-2 minutes, after which you will be able to complete the order. If the billing address differs from the delivery address, please fill in the "Billing address" box.




By pressing the "Order Confirmation" button, your order will be completed and processed as soon as possible, after receiving an email confirmation. 


You can pay online by credit card. All of our payment methods are completely secure. We accept the following cards: Visa, JCB, American Express, Discover and MasterCard.
How our products appear online has a lot to do with your monitor resolution. To aid in your visualization of the product, we strive to provide you with good quality images and large photographs. Rest assured that when our product arrives it will always measure up to our company's stringent quality standards.
It is required by law to charge state and local sales tax for orders shipped to states where we conduct business. Therefore, all of our online or email orders will include sales tax where such taxes are imposed by that destination state.
Unfortunately, DIS&DIS does not know if an item will go on sale or be marked down until it actually happens.
If you didn´t receive a confirmation order email, do not worry. You can send a message to Little Tim, the winebot on the right side of the page, or you can send an email to and one member of our specialized team will contact you as soon as possible.
If you are having problems when paying your order, do not worry. You can send a message to Little Tim, the winebot on the right side of the page, or you can send an email to and one member of our specialized team will contact you as soon as possible.
We are sorry that you were not able to complete your order. The selection on DIS&DIS is live and reflects what is in stock at that moment. Placing an item in your shopping cart does not guarantee your right to purchase that item. Until you have completed the checkout process, another customer may purchase the item even if it is in your cart. If that happens, you will receive a message on the shopping cart page informing you that the item is no longer available and that you should remove it from your cart.
Please double-check the credit card number and expiration date on your card. Also, please be aware that DIS&DIS currently accepts Visa, MasterCard, Discover, and American Express for credit card payment.
The delivery time is between 48 -72 hours from the email confirmation of the order. The products are in the original, sealed packaging of the manufacturer and are insured throughout the transport, until delivery.

Each time you order through our website, you will receive emails to keep you updated, which include an order acknowledgement email that should arrive in your inbox immediately letting you know your order was received, and a shipping confirmation email, including tracking details, to let you know that your order is on its way to you.

If you're registered with us, you can track the status of your order simply by logging into your account. If you have any queries about the location of your package, please contact Little Tim, the winebot that shows up on the right side of the website. If you have any further questions that Little Tim is not able to answer, you can send an email to and one member of our specialized team will contact you as soon as possible.

Changed your mind? Please contact Little Tim, the winebot that shows up on the right side of the website. If you have any further questions that Little Tim is not able to answer, you can send an email to and one member of our specialized team will contact you as soon as possible. Please note that if your order has already been processed, it may be too late to cancel or change the delivery. In the event you refuse an order after it has been shipped, you'll be responsible for any shipping charges related to that order.
Please note that your card won’t be charged until your order has been placed and you have received the confirmation email.
You can contact Little Tim, the winebot that shows up on the right side of the website. If you have any further questions that Little Tim is not able to answer, you can send an email to and one member of our specialized team will contact you as soon as possible, or you can call us at +40 755 830483.
With your DIS&DIS account, you will have access to the following information:


  • Your Account Information
  • Your Order History
  • Your Wish List
  • Your Email Subscriptions
  • Your Coupons
Not to worry, we all forget things from time to time. Simply visit the account login page and click the Forgot Password link to reset.
We're sorry to hear you're experiencing trouble accessing your account. If you've tried resetting your password but still can't access your account, simply contact Little Tim, the winebot that shows up on the right side of the website. If you have any further questions that Little Tim is not able to answer, you can send an email to and one member of our specialized team will contact you as soon as possible. Alternatively, you can also place your order when shopping as a guest.
Your privacy is of the utmost importance to us. At DIS&DIS we take every step to keep your financial information private and safe, and all transactions occur in a secure area of our site so that you can buy online with confidence.

#Frequently asked questions

Got questions? Don't worry, we've got you covered! Introducing our Frequently Asked Questions (FAQ) section. Check it out for all the info you need.

What is Dis&Dis?
Dis&Dis is not just your average online wine store. We are the connoisseurs of extraordinary wines that have the power to bring people together in moments that matter. We source our exclusive varieties directly from wineries around the globe, so you can sip on that perfect glass or bottle, no matter the occasion. Our mission? To make the world of premier wines accessible to every wine lover out there. Come join our community, let's discover, share, and savor every unforgettable moment together! Cheers!
How do I place an order with Dis&Dis?
To place an order with Dis&Dis, just follow these simple steps: 1. Start by selecting your favorite items and adding them to your shopping cart. 2. Next, fill out your order information. 3. Complete your payment using your preferred method. We offer PayPal, Shopify (accepting Visa, Mastercard, American Express, Apple Pay, and Google Pay), and rest assured, we use SSL technology to keep your data safe. 4. Once your payment is sorted, it's time to place your order. Happy shopping with Dis&Dis!
What types of wine does Dis&Dis offer?
At Dis&Dis, we're all about the wine! From the classics to the unconventional, we've got you covered. Our wine collection spans the globe, bringing you the finest selection from every corner. Whether you're in the mood for a crisp white, a bold red, a refreshing rose, or even a bubbly sparkling wine, we've got it all. And hey, we've even got non-alcoholic options for those looking for a dry January! Oh, and did we mention we also offer tea and extra virgin olive oil for all you gourmands out there? So, whatever your taste buds desire, we're here to take you on a wine journey like no other. Cheers!
What is the average delivery time for orders?
In Romania, we'll hand-deliver your package right to your doorstep in a speedy 1-3 days. For our international friends, it might take a tad longer - anywhere from 2 to 15 days, depending on your location. We're working on teleportation, but until then, rest assured we'll get it to you as quick as we can!
Are there any discounts available?
Absolutely! We love to spice things up once a month with our fabulous wine promotions. Take advantage of these irresistible deals by subscribing to our newsletter. You won't want to miss out on the latest and greatest discounts! Cheers!
How do I cancel an order?
No worries! If your package hasn't made its grand escape from our warehouse, you have full power to cancel your order. Just shoot us an email at, drop us a line on WhatsApp at +40755830483, or even give us a jingle from Monday to Friday, 10am to 7pm (GMT+3). We'll handle the rest!
How do I track my order?
To track your order, we've got you covered! If you are in Romania, you can hop on over to the Fan courier website at and keep an eye on your package. If you chose to sail with Fedex, they've got their own tracking page at And for those venturing into the USA, UPS will be your trusty companion along the way. Just visit to keep tabs on your precious package. Oh, and in case you mysteriously didn't receive your tracking code, give us a shout at and we'll work our magic to fix it for you!
Are there any special offers for frequent customers?
Absolutely! We've got you covered with our awesome loyalty programs. By subscribing, you'll earn points every time you shop at our wine store. And guess what? Those points can be redeemed for fabulous discounts! So grab that glass of wine and enjoy the perks of being a frequent customer. Cheers!
Does Dis&Dis offer bulk buying options?
Yes, absolutely! We're not just limited to individual customers, we can also cater to the awesome HoReCa sector. If you're interested in making a bulk purchase, drop us an email at or give us a ring at +40755830483. We're here to make your buying experience as seamless and delightful as possible!
How can I pay for my order?
You have several payment options to choose from when ordering in Romania. Feeling old school? Go for the classic cash on delivery method. Prefer a touch of convenience? Use Shopify to pay with Visa, Mastercard, American Express, Apple Pay, or Google Pay. For international orders, PayPal and Shopify (with Visa, Mastercard, American Express, Apple Pay, and Google Pay) are your go-to options. And don't worry, we've got your back when it comes to data security – we use SSL technology to keep your information safe and sound.
What is the returns policy?
Our returns policy for wines is pretty simple and straightforward. We're happy to accept returns, but there are a few ground rules we need to follow. First of all, please make sure that the wine is sealed and still in its original packaging. We can't accept any opened or partially consumed bottles, sorry folks! If you need to initiate a return, just shoot us an email at and we'll be more than happy to assist you. Cheers!
Does Dis&Dis offer any delivery or shipment insurance?
Of course, we've got you covered! We insure all our precious wines, so if you receive a bottle that's had a little too much fun during delivery and it's broken, don't fret! We'll replace it for you, completely free of charge. So sit back, relax, and let us take care of your wine delivery mishaps!
Does Dis&Dis offer gift cards or gift certificates?
Yep! At Dis&Dis, we've got you covered with our awesome gift cards. They're like a golden ticket to a world of delightful surprises. So treat yourself or someone special to a little taste of luxury with our wine gift card! Just hop on over to this link: Once you've purchased it, we'll whisk an email straight to you with all the details on how to use the card for your next order. It's that easy! Happy shopping and sipping!
How do I redeem a coupon code?
When you're at the checkout, it's time to work your coupon code magic! Just enter that secret code and watch your discount appear like a sneaky ninja. Boom! Swoosh! You're saving some sweet cash, my friend.
Does Dis&Dis offer free shipping?
Yes, we've got your back! We offer free shipping within Romania, so you can enjoy our goodies without worrying about extra costs. And that's not all! For our international customers, we offer free shipping on orders over 750€. So, whether you're near or far, we've got the shipping covered. Happy shopping!
Does Dis&Dis ship internationally?
Absolutely! At Dis&Dis, we ship globally with the help of our trusty partners, Fedex and UPS. No matter if you're in the most remote corner of the world, we'll find a way to bring our goodies right to your doorstep!
Are there any restrictions on the amount of wine I can order?
Absolutely not! We don't believe in restrictions here. It all depends on the amount of wine we've got in stock. The more, the merrier! Cheers! 🍷
What is the minimum order for delivery?
Good news! We don't have a minimum order requirement for delivery. So whether you're in the mood for a single item or a whole feast, we've got you covered. No order is too small for us to bring deliciousness right to your doorstep!
Are there any age restrictions on purchasing wine from Dis&Dis?
Yes! We like to have fun, but we take age restrictions seriously. To order wine from Dis&Dis, you must be above 18 or of legal drinking age in your country. We want to make sure you have a great time and enjoy responsibly! Cheers!
Does Dis&Dis offer a loyalty program?
Absolutely! At Dis&Dis, we've got an awesome loyalty program that hooks you up with points every time you place an order. It's like getting rewarded just for treating yourself! And here's the cherry on top - you can cash in those points for some sweet discounts. Now that's what we call double the fun, double the savings!
How can I contact Dis&Dis with questions about my order?
Need to get in touch with Dis&Dis? Drop us an email at, shoot us a message on WhatsApp via +40755830483, or simply give us a ring at +40755830483. We love hearing from you!
Are there any special promotions for subscribing to the Dis&Dis newsletter?
Yes, subscribing to the Dis&Dis newsletter comes with perks! Not only will you earn points for our loyalty program, but you'll also be the first to receive those jaw-dropping special promotions. And that's not all! Get ready to expand your knowledge on wine and food pairing, as well as explore the fascinating world of wine regions. So, what are you waiting for? Subscribe now and enjoy the exclusive benefits!